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Change Your Order

If you would like to change your order, understand that delivery will be within 48 hours of the day that the order was order changed. To change your order, let us know by phone or email.

Incorrect Order

If you receive an incorrect order, let us know by phone or email and the error will be corrected and delivered within 48 hours.

Lost or Stolen Orders

Paradise Bay cannot be held responsible for any lost or stolen items upon delivery of your order.


Returns are accepted within 30 days from purchase date, return shipping charges are responsibility of the customer. Unpackaged, used or damaged products are not eligible for return.

Typographical Errors

In the event that a product sold on the Site is mistakenly listed at an incorrect price, Paradise Bay reserves the right to refuse or cancel any orders placed for such product listed at the incorrect price. Paradise Bay reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Paradise Bay shall issue a credit to your credit card account in the amount of the incorrect price.

Price Changes

All prices listed on the Site are subject to change without notice. Paradise Bay will need to modify prices from time to time and is not able to honor lower prices previously posted on the Site.